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ISSN:2454-4116

International Journal of New Technology and Research

Impact Factor 3.953

(An ISO 9001:2008 Certified Online Journal)
India | Germany | France | Japan

Banking Bot

( Volume 4 Issue 7,July 2018 ) OPEN ACCESS
Author(s):

Khavya.K

Abstract:

Banking bot is an artificial intelligent development for banking operations, which can understand people queries and responds accordingly. The main aim of this project is to develop a banking bot using artificial intelligent algorithms which should be able to analyze and understand user’s queries and react accordingly. For any banking related queries we have to go to the bank or call to customer care. It takes lot of time and effort and bank people are also very busy to attend our queries. On the other hand we don’t get complete information from the customer care executives.  It will be more suitable if we can directly post our queries online or chat with the bank people and get the response within less time. To overcome this problem we proposed banking bot where people can directly chat with a bot and they can integrate all of their bank accounts into same bot account and access them easily. In this Banking bot, we have included the four basic bank operations namely adding and viewing the beneficiary, fund transfer, viewing the balance and mini statement. In addition, users can post any query regarding the banking operations.

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