Use of Operations Research in Courier Delivery Services

Alisha Fernandes, Aksh Tulsyan, Ankit Nisar, Anisha Rawat, Aditya Kumar

Courier delivery services are used worldwide by millions of people. The scope of this field is wide. The services provided by most companies in this field is more or less the same. What sets them apart is the optimisation of resources and how these companies reduce their transportation cost while providing good service. While finding the best route, companies often blind side other factors and only focus on the shortest route. This paper is focused on Vehicle Routing Problem and its variations. It also talks about the current Softwares being used in this field.